Heppner's Auto Body - 7th Street

Incredible service and professionalism. I had a deep dent in the body of my car from vandalism. Dropped the car off on Monday morning and it was done by 1 pm the next day. Communication was excellent as they kept me posted via phone through each step of the process. They also washed the car and cleaned the interior, and I'm not just talking about vacuuming the carpet. They really cleaned it everywhere. Man, did my car need it too! Summer at the front desk was a pleasure to work with as well, very professional. It was also convenient that Enterprise Rent A Car shares the building with them. Convenient for those getting a rental while the car is being worked on. They were great too, but t…

I was recommended to Heppner's by a mechanic and am absolutely satisfied with the service and the fix Heppner's provided. They assisted me with the claim process with my insurance, kept me updated 1-2x per week via phone and even assisted me with getting a rental car for a trip out of town. The damage that was there on arrival to Heppner's is no longer detectable at all. They also got my car back to me detailed inside, what a great surprise! I would absolutely recommend them to anyone needing auto body work!

Amazing service and work. I was backed into in a parking lot and made an appointment for an estimate. Because it was a scratch and not a dent I was told it could be buffed out right away. Less than 10 minutes later I had a better than new door and all at no charge. Everyone was friendly, professional and I am just blown away at the kindness.

Writing another review since I can't update/respond to more gaslighting. On top of refusing to do quality repairs for the insurance part of it. They also refused workmanship for the paint on the bumper that I paid separately for. The paint spattered all over my car from it. Causing a couple thousand in damage. Went ahead and paid another deductible rather than try to keep working with these guys. Sad I had you use insurance for your shoddy work and ethics. They continue to lie and refuse to warranty the work to this day. Disgusting manager/owner really.

Heppner's was great to work with start to finish for auto body work from a fender bender. Summer answered all my questions and Marshall was great at keeping me updated on the progress. A remote estimate option was available for me to send in my own photos to get the process started. Also got an exterior wash and interior vacuum detail which was a nice surprise. Hopefully I won't be back anytime soon - no offense to y'all! ☺️