Honest-1 Auto Care

Please be cautious when doing business with this company if you plan to take your vehicle there for repairs. I went to this location for a wheel alignment with a scheduled appointment. Upon arrival, they informed me that the service would take several hours and requested that I leave my car with them. I agreed and dropped off the vehicle. Later, they called me and claimed that my car had a broken…

I called and asked if they had any loaner cars so I could go back to work and they said yes. When I got there he informed me I need to put down a $200.00 deposit which will be applied to the service. I agreed to it, I told him what I needed done because I had the same issue 6 months ago on the passenger side wheel bearing. He did not inform me of the $93.50 diagnostic fee which I didn't see t…

I took my car in for an oil change and tire rotation. They did a vehicle inspection and recommended a few items to take care of. I approved all except replacing the air filter which I could do for myself for $18. When I went to pick up my car, they had gone ahead and changed the air filter and wanted to charge me $75. They ended up taking off $30 but $45 for an air filter that I could do myself i…

Came here after going to another auto service. tried to tell me my lower ball joint was loose and I couldn’t get my alignment done and was charged for an inspection fee. Prior I had a mechanic checked it and it wasn’t and then came to Honest1 Auto Care for a 2nd opinion and they said everything was tight and nothing was loose and they even showed me and got my alignment done. They couldn’t believ…

I used to have a five star rating for this business, but their service quality has really declined over the last year. The front office staff are unprofessional and mechanics are obviously looking for issues. I came in for a tire repair and it took over an hour when I had an appointment. While sitting waiting for the repair, a mechanic came in with the air filter and had to be told that it was fi…